Help and support

On the sign-in page, choose Forgot your password? and enter your email. The link we send works once, for an hour. If it doesn't arrive within a few minutes, check your spam folder.

Check your spam or junk folder first. Then use Send it again in the bar at the top of any page: the newest link is the one that works, for 48 hours. You can use Doneso in the meantime.

Open Settings (your initial at the top, then Settings). Both need your current password. A new email only takes over once you click the link we send to it, so a typo can't lock you out. Changing your password signs out every other device.

Unless you tick Keep me signed in, you're signed out when the browser closes. Ticked, you stay signed in for 30 days. The iPhone app ticks it for you. Changing your password also signs out your other devices.

Go to Settings → Notifications and tap Turn on for this device. It's per device, so do it on each phone or computer you want reminders on. Send a test checks it works.

On iPhone, notifications work in the Doneso app, or in Safari once Doneso is added to your Home Screen (iOS 16.4 or later).

• Check that notifications are on for this device in Settings → Notifications, and use Send a test.
• On iPhone, check Settings → Notifications → Doneso in the phone's own settings, and that a Focus mode isn't holding them back.
• A reminder on a task with no time comes at your "on the day" time, set in Settings → Notifications (9 AM unless you change it).
• Reminders for tasks that are already done, or deleted, are never sent.

In the iPhone app, yes: press and hold the notification and choose Mark done, or Snooze 1 hour to be reminded again later. You don't need to open the app.

A short note each morning, like "3 due today, 1 overdue", as a notification, an email or both, at a time you pick. Turn it on in Settings → Morning summary. It only comes on days with something due or overdue, and every email has a link to stop them.

Open the category and tap Share with someone. Send the link to one person: it works once, for 7 days. When they accept, you both see and can change its tasks. Up to 10 people can share one category.

Only the tasks in that category, and your name. Never your email, your Inbox or your other categories. A reminder on a shared task goes only to whoever set it.

Whoever made the category can remove people under People on the category's page. Anyone else can leave from the same place. Tasks they added stay in the list. Deleting the category removes it for everyone.

• #Work puts it in that category, !high sets the priority.
• A date or time at the end, like tomorrow 3pm, friday or oct 28, sets when it's due.
• every monday, every 1st or daily makes it repeat.

Tap Undo in the message straight after. Later on, deleted tasks and categories wait in Recently deleted for 30 days, where you can bring them back.

Yes. Today, the Inbox, the board and your categories open offline, and you can tick off, edit and add tasks. The changes sync when you're back online.

Go to Settings → Delete account and enter your password. Your account and everything in it are deleted straight away. Tasks you added to someone else's shared category stay with them. Copies in our nightly backups disappear within 30 days.

Yes. Email [email protected] from the address on your account and we'll send you everything we hold.

No, Doneso is free, with no ads and no tracking. See the privacy page for exactly what we keep.